Numy Support
How can we help?
Find quick answers, troubleshoot a calculation, or send the Numy team a detailed request.
Report a problem
Tell us what happened and include your device, operating system, and Numy version.
Email a bug reportRequest a feature
Describe what you want to calculate or the workflow you want Numy to support.
Share an ideaPrivacy question
Review how the website handles calculations, analytics, and exchange-rate storage.
Read the privacy policyCommon questions
Answers before you email
If these answers do not solve it, email us. A precise expression or screenshot usually helps us reproduce the issue faster.
Is Numy free?
Numy has a free tier for everyday calculations. Advanced features may be available through an optional purchase or subscription.
Does Numy work offline?
Core calculations and unit conversions work without an internet connection. Current currency rates require a connection.
Does the web calculator send what I type?
No. Expressions are calculated locally in your browser. Currency conversions request exchange-rate data, but your expression is not sent to Numy.
How do I report an incorrect result?
Include the exact expression you entered, the result you expected, the result you received, and your app version. Please avoid sending sensitive financial information.
Where can I request a feature?
Send us the workflow you are trying to complete and what would make it easier. We read every request and use recurring themes to guide future updates.
Still stuck?
Email support@moruk.ai. We read every message and reply as soon as we can.